SMS Consent Process Example
How a healthcare organization may obtain SMS consent
This informational example explains steps a participating healthcare organization may follow before sending healthcare-related text messages through Burse. Actual consent methods and disclosures vary by organization and messaging program.
Last updated: September 3, 2026
This is not an enrollment or consent-submission page.
This page does not collect a mobile number, obtain consent, or record a communication preference. It is not evidence that any individual consented. Contact the participating healthcare organization to enroll, change a mobile number, renew consent, or update communication preferences.
Illustrative consent process
- The healthcare organization identifies itself and describes the applicable messaging program and expected message types.
- The organization presents the required disclosures through its approved verbal, written, electronic, enrollment, or other consent process.
- The individual affirmatively agrees to receive messages at the identified mobile number.
- The organization maintains evidence of consent according to its approved procedures and documents or supplies the applicable consent status before messaging is enabled through Burse.
- The individual may later revoke consent by replying STOP or by using another reasonable method communicated by the organization.
Illustrative disclosure language
The following language is an example only. A participating healthcare organization must use language appropriate to its actual program, consent method, support channel, and applicable requirements.
[Healthcare Organization Name] would like to send you healthcare-related text messages about care management, appointments, scheduling, and follow-up services. Message frequency varies. Message and data rates may apply. Reply STOP to opt out or HELP for assistance. Agreeing to receive text messages is voluntary and is not a condition of receiving healthcare services.
Scope of consent
Consent applies to the healthcare organization, messaging program, purpose, and mobile number described when consent is obtained. It should not be assumed to transfer to another organization, a different messaging program or purpose, or a replacement mobile number.
How Burse is involved
The participating healthcare organization obtains consent directly. An authorized organization user may document in Burse that consent was previously obtained, or the organization may supply the consent status through an approved process. Recording that status in Burse does not mean The Numeracy Group or this website independently obtained consent from the recipient.
Registration and consent evidence
This general informational page should not be submitted as proof that an individual enrolled or that a healthcare organization uses an online opt-in form. Messaging registration should describe the actual end healthcare organization, its real consent process, its message categories and expected volume, and the evidence it maintains for that process.
Questions about enrollment, consent, care, or communication preferences should be directed to the participating healthcare organization. For a question about The Numeracy Group website or the Burse platform, email contact@numeracygroup.com.
See the SMS Consent Information, SMS Program Information, SMS Privacy Notice, and SMS Messaging Terms.